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ITSM Training and ITSM Certification Course Class

This instructor-led ITSM Training and ITSM Certification course on CD will provide students with a set of best practices standards for Information Technology (IT) service management. ITSM certification provides businesses with a customizable framework of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems.

The IT Service Management (ITSM)
As businesses demand more from IT managers, organizations are looking to ITIL (IT Infrastructure Library) Service Management as the best practice approach to operational and service excellence. ITSM employs ITIL documented best practices and in most cases extends into additional areas such as enhanced processes and implementation to provide additional value-added functionality. ITSM methods have evolved to include specific ways to enable and optimize assessment, planning, and implementation of ITIL best practices.

ITSM Certification Training Package Includes:
4 CD-ROMs featuring live instructor-led classroom sessions with full audio, video and demonstration components by Robert Brents
Printable courseware
Focused on practical solutions to real-world development problems
Free 1 Year Upgrade Policy

$249 On Sale. Online Orders Only. 
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Related Training:
ITIL Certification Training
 

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