Home Study Online Training
and Exam Prep
Sale Ends Soon.
Order Today!

ORDER ONLINE AND GET FREE   SHIPPING* except diagnostics

training on DVD-ROM and online  trainingplanet.com

"I did it and so can you. Self-Study can and does work"

Ask a Question

TRAINING PLANET HOME


IT TRAINING CATEGORIES:
 

MICROSOFT SPECIFIC
MCSE Server Admin FREE CLOUD
MCTS Windows 7 Certification Training
Microsoft Project
Microsoft Exchange Server
Microsoft Office 2013 2010
Microsoft Sharepoint

Who is affected by
DoD Directive 8570
?

PC DIAGNOSTICS
Micro 2000 Microscope
PC Check by Eurosoft

DOD 8570.1 Dept. of Defense
A+
Network+
Security+
CISSP
CEH
SSCP

COMPTIA ENTRY LEVELS
A+ Certification PC Repair and Support UPDATED!
CDIA+ Document Imaging
Network+
Linux+
Security+
Project+

CISCO
Cisco CCNA Training
Cisco Wireless
Cisco VOIP Training
CCNA Voice Certification

Cisco CCNA Security Training
CCNP Certification
CCIE Certification
CCNA Voice over IP Training

SECURITY
Security+ Get DoD Certified!
Cisco CCNA Security Training
Certified Ethical Hacker (CEH) FREE LINUX+ DoD
CISSP Exam Training - Shon Harris DoD
Penetration Testing (LPT / ECSA) -
Certified Security Analyst - DoD
Computer Forensics CHFI
FREE SECURITY+ 
ENSA Network Security Administrator
SSCP Systems Security Certified Practitioner - DoD

OFFICE AND PAPER FLOW
Microsoft Office MOS Certification
Document Imaging 101 Fundamentals Training Course
CDIA+ Document Imaging
Microsoft Sharepoint

PROJECT / WORKFLOW MANAGEMENT
Microsoft Project
ITIL Orientation Basics
ITIL Foundations Training
Introduction to Project Management
CAPM Certified Associate in Project Management
PMP Project Management Professional

NETWORKING
Linux Training
VMWare Vsphere Training 5.0 Certified Virtualization Expert (CVE)
MCSE 2012 Windows Server
Cisco Wireless Networking
ENSA Network Security Administrator

BEGINNER
IT Beginner Basic Training
A+ Certification PC Help Desk and Support
Network+
Security+
EC-Council ENSA Network Security Administrator
Microsoft Office
Help Desk / Job Getter Bundle
Document Imaging 101 Fundamentals Training Course


AUTOCAD
Autocad Training 2006 FREE 3D
 


LIVE BOOT CAMP CLASSES

NETWORKED / ONLINE & SITE LICENSE VERSIONS

EXAM SIMULATORS

EXAM TAKING FAQ

FINANCING

IT JOBS IN YOUR AREA

IT JOB SALARY SURVEYS

- PURCHASE ORDERS


CONTACT US

POLICIES

PRIVACY


 

Ask a Question

From Interactive Online Training to Boot Camp Classes...
      at Training Planet it's all about choice.™

training course classes boot camps online cd dvd

 

OUR ENTIRE PRODUCT LINE ON SALE!

ITIL Orientation Revision 1.6 Course Class

Online Interactive Video

ITIL ® provides businesses with a customizable framework of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems.

This ITIL Orientation course is an effective way to introduce the concepts, relationships and benefits of IT Service Management to IT executives and staff that may not play an active role in the program but need to understand the value it brings to the enterprise.

The ITIL course is the basic first orientation course before continuing to ITIL Foundations.


Accredited ITIL® training is provided by itSM Solutions, a CSME Accredited Training Organization.

ITIL orientation training certification course class





 ITIL's Lifecycle Approach to IT Service Management

Lesson: Introduction to IT Service Management - The Continual Improvement of IT Services
IT's Total Cost of Ownership (TCO)
ITSM's Value to the Business
IT Service Management (ITSM)
Critical Success Factors (CSF)
Need to Know ITSM Concepts
IT Service Provider Model
IT Service Provider Domain Map
IT Governance - Control Framework
IT Service Lifecycle Management - Management Framework
IT Resource Management – Program/Project Methods
IT Quality Management – Six Sigma Methods
IT Security Management – ISO/IEC Security Standards
IT Service Provider Capability Model
The Service Provider Model Deployed
Good Practice
IT Service Management
Service
Function – Process - Role

Lesson: Introduction to ITIL - Guidance for the Planning, Design, Transition, Operation and Continual Improvement of IT Services
ITIL History
ITIL Description
IT Service Management Lifecycle
The IT Service Management Lifecycle
Managing Services with ITIL
Lesson: Service Strategy - Service Value Planned
The Service Lifecycle
Managing across the Lifecycle
Purpose, Goals & Objectives of Service Strategy
Scope of Service Strategy
Value of Service Strategy
Service Strategy Processes
Service Strategy – Principles
Value Creation
Utility & Warranty
Capabilities & Resources
Service Provider Types
Service Portfolio
Service Portfolio Management

Lesson: Service Transition - Service Value Implemented
The Service Lifecycle
Managing across the Lifecycle
The Service Transition Model
Purpose, Goals & Objectives of Service Transition
Scope of Service Transition
Value of Service Transition
Principles of Service Transition

Lesson: Service Operation - Service Value Delivered & Supported
The Service Lifecycle
Managing Across the Lifecycle
Purpose, Goals & Objectives of Service Operation
Scope of Service Operation
Value of Service Operation
Fundamentals of Service Operation
The Principle of Service Operation
Service Operation Technology Domains

Lesson: Continual Service Improvement - Sustaining Service Value
The Service Lifecycle
Managing Across the Lifecycle
Purpose, Goals & Objectives of CSI
Scope of CSI
Value of CSI
Principles of CSI
CSI Approach
Business Questions for CSI
CSI & Organizational Change
Ownership
CSI Register
Knowledge Management
PDCA & Continual Improvement
Service Measurement
Governance
Frameworks, Models & Quality Systems
Drivers
7-Step Improvement Process

Lesson: ITIL 2011 Orientation Summary
Chapter Review
Course Closure
 


ITIL Orientation Training 1.6 Package (The basics) Includes:
12 Months Online Training featuring live instructor-led classroom sessions with full audio, video and demonstration components 
Printable courseware
Focused on practical solutions to real-world development problems
 

$95 On Sale. Reg. $195 ORDER TODAY! 

- itSM Solutions LLC is the Accredited Courseware and Training Provider for this ITIL course
Online only Intermediate ITIL certifications and training programs can be purchased direct  from itSM Solutions LLC @ www.itsmsolutions.com
- Hard copy student manuals can be purchased direct from itSM Solutions LLC
- Exam vouchers can be purchased direct from itSM Solutions LLC

DEMO

 

Related Training:
ITIL Certification Training

"Accredited ITIL® training is provided by itSM Solutions LLC, a Alexlos Accredited Training Organization."

ITIL ® is a registered trade mark of the Axelos LTD. The Swirl logo™ is a trade mark of the Axelos LTD.


 

 

.
Most training is in online format at this point.

Online Certification Training
5/5 stars
" A comprehensive collection of exam prep and training materials"
Ask a Question

certification training classes boot camp bootcamp

 Training Planet, Inc. / Certification City
 
An International Computer Support Training and Certification Services Company
Purchase Order Info Click Here
FREE SHIPPING on online orders*  except diagnostics
- U.S. and Canada Orders Only - Government APO/FPO OK

Ask a Question

FINANCING Available.

WE ACCEPT PURCHASE ORDERS



 

 


 

LIVE CLASSES ALSO OFFERED IN MOST CITIES.     
Albany, New York Albuquerque, New Mexico Alexandria, Virginia and Anchorage, Alaska.  Atlanta, Georgia Austin, Texas Baltimore, Maryland Birmingham, Alabama Bismark, North Dakota Boise, Idaho Boston, Massachusets Charlotte, North Carolina and Cheyenne, Wyoming. Chicago, Illinois Cincinnati, Ohio Cleveland, Ohio Columbus, Ohio Concord, New Hampshire Dallas, Texas Denver, Colorado. Des Moines, Iowa.
Detroit, Michigan Ft. Lauderdale, Florida. Ft. Wayne, Indiana Honolulu, Hawaii Houston, Texas Huntsville, Alabama Indianapolis, Indiana Jackson, Mississippi and Jackson, Wyoming Jacksonville, Florida Lexington, Kentucky Lincoln, Nebraska Los Angeles, California Las Vegas, Nevada. Miami, Florida Milwaukee, Wisconsin Minneapolis, Minnesota Montpelier, Vermont Nashville, Tennessee New Orleans, Louisiana New York City Norfolk, Virginia. Cisco Dallas Todd Lammle.
Oklahoma City, Oklahoma and Omaha, Nebraska Orlando, Florida Philadelphia, Pennsylvania Phoenix, Arizona Pierre, South Dakota Pittsburgh, Pennsylvania and Portland, Maine. Portland, Oregon Providence, Rhode Island.
Raleigh-Durham, North Carolina Richmond, Virginia.
Rockford, Illinois Sacramento, California. St. Louis, Missouri and Salt Lake City, Utah San Antonio, Texas San Diego, California and San Francisco, California San Jose, California Sandestin, Florida. Seattle, Washington Tulsa, Oklahoma Wichita, Kansas and Wilmington, Delaware Canada Ontario British Columbia Vancouver. Toronto Montreal Calgary and Winnipeg Quebec City Ottawa Edmunton.
 training planet blog certification city blog news



 



GET CERTIFIED
IN DAYS WITH
NATIONWIDE

mcse certification training cisco classes

MCSE Boot Camps
Cisco Boot Camp
PMP Boot Camp
CISSP Class
A+ / Network+

free training review
free course training reviews

>Watch short video instead



LIKE US
AND WIN!

 

THIS MONTHS MOST POPULAR COURSES ARE NOW ALL ON SALE!

 HUGE SPECIAL SALE!

TOP IT CERTIFICATIONS 2017

PC Diagnostics Microscope

 PMP Exam Prep

Microsoft Project

CAPM Certified Associate in Project Management

Certified Hacking Forensic Investigator
FREE Security+ training

CDIA+ Document Imaging

CISSP Certification

 

EVERTHING YOU NEED TO WORK
AND SUPPORT WITH CONFIDENCE!

 HUGE SPECIAL SALE!

 NEW to IT Bundle
Big Savings
Employability course package!

This bundle consists of:
CompTIA A+ Certification
Network+ Certification
Security+ Certifications

Each of the CompTIA program contains:
- Instructor led training delivered on interactive video 1 year Online Training Access
- E-Study guides
- Practice Quizzes


PROMO $795

MORE INFO 

Train your entire company or school with any of our titles for one low price!
Check out

Site License
Online Training
and
Networkable Solutions
Details

 

 

TRAINING PLANET BLOG REAL JOB RELATED NEWS.

FACEBOOK PAGE

GOOGLE +

COMPUTER TRAINING CHANNEL

LINKEDIN

TWITTER

signup